Cynthia Rebholz is committed to protecting the privacy of clients. This Privacy Policy explains how we collect, use, and disclose information about you when you use our website.

We are deeply committed to protecting your privacy and confidentiality. We adhere to strict ethical guidelines and industry best practices to ensure that your personal information is handled with the utmost care and respect.

We understand that sharing personal information online can be intimidating. That's why we strive to create a transparent and open environment where you can feel confident in our commitment to safeguarding your information.

Please take a moment to review this privacy policy, which explains how we collect, use, disclose, and protect your personal information when you use our services. By using our services, you consent to the practices described in this policy.

 

Information We Collect
When you use our website, we gather the following sorts of information from and about you:
Personal Information: By collecting information that identifies you, such as your name, email address, phone number. You provide this information when contacting us via the website, scheduling an appointment, or completing a form.

Usage Data: We gather information about your interactions with the Website, including as the pages you visit, the time you spend on those pages, and the links you click.

Device Information: We take information about the device you use to visit the website, including your IP address, browser type, operating system, and device model.

 

How We Use Your Information

 We use the data you provide when you contact us about services when you submit a phone number or email on our website, or, register for our newsletter, browse the website, or use certain additional features of the website in the following ways.

How do we safeguard visitor’s information?

We do not store or process any sensitive/credit information. We do not utilize vulnerability scanning, testing, or malware scanning as we only offer articles and information.

Your personal information is kept secure behind networks accessible only to a limited number of trusted individuals with special permissions. All transactions are handled through a secure gateway provider and are not stored or processed on our servers.

10DLC Compliant Privacy Policy

This 10DLC Privacy Policy applies to your use of our text message services utilizing 10-digit long codes (10DLC). We are committed to protecting your privacy and ensuring the responsible use of your personal information:

No mobile will be shared with third parties/affiliates for marketing/promotional purpose. All other categories exclude text messaging originator opt-in data and consent, this information will not be shared with any third parties. We never sell your data to third parties. ​

Data We Collect:

In connection with your use of our text message services, we collect the following information:

Phone Number:

Opt-in Data: By providing a phone number and submitting the form provided under "Contact Us"  located towards the bottom of each page on the website, you are consenting to be contacted by SMS text message. Message and data rates may apply. Reply stop to opt out of further text messages.

 We also collect additional information during the opt-in process, from our "Contact Us" form on our website which captures phone numbers and information such as your name, email or preference. By providing a telephone number and submitting the form you are consenting to be contacted by SMS text message. Message & data rates may apply.

Opt out Data:

You may opt out of text messages at anytime if you, Reply STOP to opt out of further messaging.

Use of Information:

We utilize the information we gather for the following purposes:

• To send text messages for appointment reminders and updates, regarding meeting times for services.

• To customize your experience with our SMS messaging and work to respond to your text questions quickly.

• To provide you with a convenient way to update your appointments status, reschedule or cancel services.

• To meet legal and regulatory obligations

Your Choices

You are not required to provide a phone number to request information. You may email us directly at info@cynthiacounseling.com

You can opt out of receiving text messages via from us at any time. You can achieve this by simply responding

"STOP" to any text message you receive from us. You are not required to receive text appointment reminders and You can opt out of getting messages via text from us at any time. You can achieve this by simply responding "STOP" to any text message you receive from us.

CAN SPAM Act:

EMAIL:

The CAN-SPAM Act is a federal law establishing regulations for commercial emails, including requirements for content, recipient opt-out mechanisms, and penalties for non-compliance.

To ensure adherence to CAN-SPAM, we provide a simple unsubscribe process:

Should you wish to discontinue receiving emails from us, please send a request to our email and we will promptly remove you from all further communications.

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Do We Use Cookies?

Cookies function as small data packets exchanged between websites and your browser. These cookies act as memory joggers, enabling websites to recall your preferences and past interactions. Imagine a website storing a digital note about your visit, much like a salesperson remembering a returning customer. This allows websites to personalize your experience by remembering login credentials, shopping cart contents, or even your browsing history within that specific site.

Disabling cookies will result in certain features being unavailable, affecting the efficiency of your site experience and limiting the functionality of some services. Nevertheless, you can still proceed with placing orders.

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We use cookies to:
We collect aggregated data on site traffic and user interactions to enhance our website's functionality and user experience. This may involve utilizing trusted third-party services to assist us in gathering and analyzing this information.

You have the option to configure your browser settings to alert you whenever a cookie is being sent or to disable cookies entirely. The process for adjusting cookie settings varies slightly across different browsers. Please refer to your browser's help menu for detailed instructions on how to modify your preferences.

Third-party disclosure:

 

We do not sell, trade, or transfer personally identifiable information with other parties. This excludes our site hosting partners and dependable third parties that help us operate our website, run our business, or serve our customers, as long as these parties agree to keep this information private. We may release information as required by law, to enforce our site policies, or to protect our own or others' rights, assets, or safety. However, non-personally identifiable visitor information may be shared with third parties for marketing, advertising, and other reasons.

 

COPPA (Children Online Privacy Protection Act):

 In accordance with the Children's Online Privacy Protection Act (COPPA), we prioritize the safety and privacy of our youngest users. This federal regulation, regulated by the Federal Trade Commission (FTC), creates guidelines for internet platforms to gather data from minors under the age of thirteen. We recognize the importance of parental control and have put precautions in place to ensure COPPA compliance. Our marketing activities are specifically targeted at audiences over the prescribed age range.

 

California Online Privacy Protection Act:

California's innovative CalOPPA law requires websites that gather data from California citizens, regardless of their location, to disclose this activity. This goes far beyond California's borders, thus establishing a nationwide (and possibly worldwide) chain of privacy accountability. CalOPPA requires businesses to disclose clear and comprehensive privacy policies that detail the particular sorts of information gathered and with whom it is shared. This allows people to make more informed judgments about their online interactions.

Fair Information Practice

We adopt Fair Information Practices to ensure that your personal information is treated appropriately. This means we will be transparent about what information we collect and why before you supply it. You will have the option to opt-in, and you can view and amend your information at any time. We take data security seriously and will only use your information for the purposes for which we have disclosed and obtained your consent.

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Changes to the policy

 We may amend this Policy from time to time. We will notify you of any changes by posting the updated Policy on our website.

Data Security

 We take reasonable precautions to keep your information secure from unauthorized access, disclosure, alteration, or destruction. If you have any questions or concerns regarding  privacy please contact Cynthia Rebholz directly Info@cynthiacounseling.com or 240-230-7182.

 

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